Privacy Policy

Effective Date: 1 February 2025

This Privacy Policy explains how SmartCosmic.com (“we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal data when you visit or interact with our website. We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you agree to the practices described herein.

1. Data Controller and Contact Information

SmartCosmic.com is the data controller responsible for your personal data. For any questions or concerns regarding your privacy, please reach out to us at our professional email: contact@smartcosmic.com.

Please note:
For official correspondence and legal records only, our business operates from a personal address: 7, Mohammed Ali street, Tanta, Gharbiya, Egypt.
This address is provided solely for legal purposes and is not intended for public display or unsolicited visits.

2. Data Collection

We may collect and process various types of personal data, including:

Contact Information: Such as your name, email address, and any additional contact details provided by you.
Technical Data: Including your IP address, browser type, device information, and browsing behavior collected via cookies and similar technologies.
Usage Data: Information about your interactions with our website, such as pages visited, links clicked, and other engagement metrics.

This data is collected when you voluntarily submit information via forms, subscribe to our newsletters, or engage with our services.

3. Legal Basis for Processing

Our processing of personal data is based on one or more of the following legal grounds:

Consent: When you have provided explicit consent for specific processing activities.
Contractual Necessity: When processing is necessary to perform a contract or to take steps prior to a contract.
Legal Obligation: When processing is required by applicable legal obligations.
Legitimate Interests: Where processing is necessary for our legitimate interests, as long as such interests are not overridden by your rights and freedoms.

4. Data Storage and Retention

Your personal data is stored securely with robust technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. We retain your data only as long as needed for the purposes for which it was collected or as required by law.

5. Use of Personal Data

Your personal data is used for the following purposes:

Service Provision: To design, develop, and maintain our digital services, including custom WordPress design, branding, and creative solutions.
Communication: To respond to inquiries, provide customer support, and send you updates or promotional information (when consent has been provided).
Service Improvement: To analyze user behavior, enhance our website, and improve overall user experience.
Compliance: To meet legal obligations and enforce our terms of service.

We may share your personal data with trusted third-party service providers who assist us in delivering our services (for example, hosting providers, analytics services, and payment processors). These third parties are contractually bound to maintain the confidentiality and security of your data and are prohibited from using it for any other purposes.

We do not sell or rent your personal data to third parties for marketing or other purposes without your explicit consent.

7. Data Security Measures

To protect your personal data, we employ comprehensive security measures including:

Encryption: Data transmitted over the internet is protected by industry-standard encryption protocols.
Access Controls: We restrict access to personal data to authorized personnel on a need-to-know basis.
Regular Audits: We continuously monitor and update our security practices and systems.

While we strive to protect your personal data, please note that no method of online transmission or storage is entirely secure.

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request correction of any inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances.
Right to Restrict Processing: Request that we limit the processing of your personal data.
Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: Object to the processing of your personal data for marketing or other purposes.
Right to Withdraw Consent: Withdraw your consent at any time (without affecting the lawfulness of processing before its withdrawal).

To exercise any of these rights, please contact us at contact@smartcosmic.com. We will respond promptly and within the required timeframes.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your user experience, analyze trends, and manage the site. You may disable cookies through your browser settings; however, please note that some features of our website may not function correctly if cookies are disabled.

10. Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

11. Website Caching and Temporary Data Storage Policy

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

13. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us via email:

Email: contact@smartcosmic.com